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Peoplefinders

Peoplefinders Reviews

www.peoplefinders.com
What is your customer experience with Peoplefinders?

Peoplefinders Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Peoplefinders has a 1.3 star rating from 76 reviews. Consumers are mostly dissatisfied with billing practices and reliability, though some report refunds were issued.

Key Takeaways for Future Customers

  • Read trial and membership terms; Peoplefinders reviews show many complain about auto-billing.
  • Watch card statements and request a refund immediately for unauthorized charges.
  • Expect limited live customer service when disputing subscriptions.

Negative Feedback / Risk Areas

  • Frequent customer complaints about unauthorized charges and inability to cancel subscriptions.
  • Billing errors, refund delays, and recurring charges after cancellation.
  • Reports of inaccurate data and unreliable search results.

Positive Feedback

Some users received prompt refunds and encountered helpful representatives; information searches sometimes returned useful results.

View full overview ›

Media from reviews

Peoplefinders - False Advertisement
Peoplefinders - Unauthorized chargePeoplefinders - Fraudulent charges and I’ve never signed up or bought anything from these...Peoplefinders - Simple Review #1475154454Peoplefinders - Simple Review #1475154454 - Image 2Peoplefinders - Deceitful Web Site Offer
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Anonymous
map-marker Oklahoma City, Oklahoma

The guy contacted. The customer service rep was very nice very compliant. I gave back all my money that was spent on my card for fraud and I appreciate that. Thank you. I would’ve known about this com

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AI Highlights
  • - Full refund issued after identifying card fraud.
  • - The representative was polite; the reviewer lacks knowledge of the company's reputation.

Someone use my card fraud and the guy gladly refunded my money all of it that. Ill let you know if my money to get back account, but the guy spoke with was very nice very very complaining had to go through some questions and they braided as fraud as it was fraud that I did not do it and said he refunded all my money but she did so I appreciate that because have they not I was gonna blow a head gasket anyways like I said it was very nice.

I dont know anything about the companies.

I dont know whether its a good company bad company. I dont really care you can look at most of that crap on public information.

View full review
Deston Jdw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mobile, Alabama

I need to cancel

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Updated by user Jul 14, 2026

I spoke to somebody at the company and I am so pissed I'm about to go to the consumer protection agency and also to the district attorney I never even got on and I was charged the $1 that was supposed to be free for 3 days and also the monthly fee. Tell me this isn't thievery on the company's part.

Updated by user Jul 03, 2026

I got nowhere other than the automated system and yes I am definitely a pissed consumer you guys rip me off for 25.95 and I never even got on the site. And through the automated system was refused a refund

Original review Jun 28, 2026

I never even got to log on I tried to get the 3-day $1 free trial I canceled before I even got on and I was charged the $1 Plus the monthly charge. I would like a live person to call me back at ***. Those charges need to be removed all of them because I never even got on your site and I canceled before the 3 days was up I canceled before 3 minutes was up

User's recommendation: Never

View full review
Sir A Nkn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Richmond, Virginia

False charges

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Updated by user Mar 23, 2026

not reach this company.

Original review Mar 08, 2026

Their login page insists that I up grade their software but it allow me too!

I cannot login or perform any searches , BUT they have charges me several months anyway and cant login to cancel!!!

Loss:
$80
Cons:
  • Lock you out but continue to charge you

Preferred solution: Full refund

User's recommendation: Don´t let them fool you too!

View full review
Franklyn Ixk
map-marker Detroit, Michigan

Charged after request to cancel

AI Highlights
  • - Canceled via dashboard and email, but charges posted.
  • - Refused a refund, citing digital-services policy.
  • - A $25 charge occurred due to their error.

I both use their dashboard on my account to cancel and emailed them to cancel and they still would do the money out of my account so I called cancel and was informed they were not gonna refund me the money because that was their company policy across the board for digital services and thats bogus so they got $25 out of me because of an error on their part. What could be done to improve it they can give me back my $25 a scam artist.

User's recommendation: My recommendation is don’t use this company.

View full review
Tyreece Qgw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
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AI Highlights
  • - There is a $3.95 check-in charge, then $29.95 monthly.
  • - Refund promised for $3.95; support cites terms.
  • - Unclear terms and CC info cited.
Original review updated Sep 13, 2025

Charged $3.95 to check myself in some trial thing then they get your credit card info and set you up in reoccurring payments of $29.95 a month.Nowhere was this noted when innocently input my info. This is a total scam.-----

As an update - They did refund me ( or they claim its coming within 5 days) but the phone support does spout out the rehearsed "you didn't read the terms of service" spiel but judging from the negative online reviews it's something that is intentional on their part because it seems many people have trouble with the clarity when innocently paying the $3.95 It's such a low amount that now seems like a lure or bait to get people's CC info.

-- LESSON LEARNED ! HOPEFULLY OTHERS WILL READ THIS AND NOT BE LURED INTO GIVING CREDIT CARD INFO FOR SMALL AMOUNTS LIKE THIS.

Cons:
  • Are scam artists

Preferred solution: Full refund

User's recommendation: Don't use this scam company

View full review
Leyla S Hsu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Reenbolso

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Updated by user May 09, 2025

????????

Original review May 05, 2025

No nesesito la aplicación y nesesito q me reembolsen el dinero ???;;;,,,"""""*****()-----:::;;;-----"""":::,,??(*^$&#*@>÷[@*£¥¥¡nckckfjfjfjrudjdjdnd

User's recommendation: Bueno

View full review
Leyla S Hsu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancelar membresía

Cancelar la membresía y que me devuelvan mi reembolso porque la instalé por error. Una disculpa.

Loss:
$25

Preferred solution: Full refund

User's recommendation: Buena

View full review
Rufina K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My website visit got blocked

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AI Highlights
  • - Card charged $29.95 by Peoplefinders.
  • - Website blocks access, preventing cancellation.
  • - Seeks steps to cancel subscription; currently in Korea.

I received the alert that my card paid for $29.95 at Peoplefinders. So, I tried to visit the website and cancel the subscription, but I got blocked from entering the website.

I'd like to cancel the automatic subscription payment. Please help me and let me know how to do it.

I'm in Korea now. ID: 92127****acbc055

Loss:
$30

Preferred solution: Full refund

View full review
Maria T Gdd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancellation

I want to cancel my subscription now! Ive been trying to cancel this for months now and is been impossible with you guys

Cons:
  • I did not do this

Preferred solution: Cancellation

View full review
Trevyn Edw

Billing I do not want this company to do anything for me. I don’t remember ordering it.

I do not want the service. I keep on getting billed for it. I do not want want that subscription to this company it does me no good.

User's recommendation: it might be fine for some people, but it didn’t help me. I do not want the subscription at all and they keep on billing me. I can’t get it taken off my card. It’s *** to try to do it.

View full review
wayne g Prd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have paid the amount as requested & i didn't get the info needed.

AI Highlights
  • - Requires 24/7/365 operation with no excuses about hours.
  • - Automated payment taken but info on a person not provided; redirected to a cheaper company.

if a business is going too be operable 24/7/365, they need a system that will be operable 24/7/365 ! WITH NO GOT DAM EXCUSES OF THEIR BULLSH!T BUSINESS HOURS OF PACIFIC TIME !

Their automated system took my payment and did not supply the necessary information that I needed on a particular person ! Instead I was shoveled of to another company that also wanted too charge me 4 cents cheaper ! When FTC opens, they will get my call & e-mail complaints about PEOPLE FINDERS.com & SPOKEO.com...i have a monthly billed account with PEOPLE FINDERS.com...

SPOKEO.com has 5 different phone numbers which none of those numbers answer ! It's my belief that they are all scam artists & no one will bother too complain because it's only $0.99 cents involved.

Loss:
$30
Cons:
  • Are scam artists

Preferred solution: Deliver product or service ordered

View full review
Anonymous
map-marker Venice, Florida

PAID MONEY & GOT NO SERVICE

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AI Highlights
  • - Charged $0.99 for a service billed at $29.99 per month.
  • - Did not receive the requested info on the old friend.
  • - Threatened to file an FTC complaint.

I have an account with your business. I requested info on an old friend of mine, as I lost his phone number & address.

I used your service & I was charged $0.99 cents, even though i'm being billed by your company at the rate of $29.99 per month. I paid the $0.99 cents on my credit card.

I did not get the info on that person that I typed in. If we can not resolve this matter, then my next call is FTC = Federal Trade Commission to report your business as operating fraudulently.

User's recommendation: Report any business that takes you money & does not supply the services that they advertise & get rid of them by a law suit !

View full review
Susan B Bkh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Someone is using my account

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Someone is using my account and claiming to be a relative. Paul Burgazzoli is not related to my family ever!

Preferred solution: Please delete my account permanently. This person is using MY IDENTITY AND THOSE IF MY FAMILIES. PLEASE HELP

User's recommendation: Not good

View full review
Makaylie Tlr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unauthorised transaction from peoplefinfers.com

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After cancellation of my subscription peoplefinders still charged me $24 dollars ..!I have raised a dispute and looking forward for my refund as soon as possible .

View full review
Anonymous
map-marker Lebanon, New Hampshire

There is no way to cancel this membership!!!!

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AI Highlights
  • - Signed up for a free trial and can't cancel.
  • - There is no one to speak with.
  • - You must log into an account to cancel; I don't have one.

I signed up with free trial and then tried to cancel. They don't let you!

There is no one to speak with and you have to log into an account which I don't have.

This is really awful! The rating should be 0.

User's recommendation: Don't sign up! You will not be able to cancel! And they keep charging your account.

View full review
Jerardo C Plf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

UNAUTHORIZED CHARGES

AI Highlights
  • - Misled into a $3.95 trial; I canceled the service.
  • - I was charged $29.95 and a $0.10 charge from pplfinders; I seek refunds.

I WAS MISLEAD BY THIS COMPANY AND GIVEN A TRIAL MEMBERSHIP OF $3.95 ...I DID NOT LIKE THE SERVICES PROVIDED SO I canceled.I was charges a fee of 29.95$ unaware.No where did it state I would be charged a fee of 29.95$ I would now like a FULL refund of the original 3.95$ and of the 29.95$ .I'm also having a .10cent charge continuously from pplfinders on my creditone bank card.Out of all my authorized charges this is the only company that has charged me wrongfully.

Pros:
  • Finding information
Cons:
  • That information being incorrect and misleading

Preferred solution: Full refund

User's recommendation: Read the small print very carefully.

View full review

About

Summary

PeopleFinders.com is a leading online service in the industry. The company helps its clients to locate, contact, as well as verify other people and businesses. The headquarters of the company is located in Sacramento, California. PeopleFinders.com is one of the largest owners of public records data in the United States. The company employs exclusive DataTsunami matching method. It combines information from large databases, cross references the acquired data, and then identifies the right matches. PeopleFinders.com helps its clients to find family members, who are married or divorced, school classmates and college group mates and roommates, friends, military buddies, an old phone number or address.

Peoplefinders reviews and complaints

Peoplefinders is ranked 41 out of 123 in Background and People Search category

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