chichi L Izv
map-marker Honolulu, Hawaii

Same exact complaint as Dee542****. Complete scam/rip-off

Same exact complaint as Dee542****. This company must have launched a new scam campaign. People finders claims that if you check the box, apparently it says 3-in-1 that is next to the 95 cents, which you need to do to advance to the next page and then the next page, etc, this constitutes a virtual signature. This company is in business first and foremost to do one thing - cheat people. Any decent company would refund the money when the person realized they had made a mistake. It seems reasonable to pay a one time fee of 95 cents for one phone number, which is why so many people are lured into the confusing site with red buttons and boxes all around with different prices. The fact they send an email for the 95 cents, but in no place mention $24.95 is goiong to be charged, is deceptive business. They claim it is in the "fine print" on the email. It is hard to find, and if the person is impaired or not quite as computer savvy as some, and don't see they have signed up, the company has absolutely no mercy what so ever. They cheerfully tell you they are sorry for any confusion, then tell you they have never issued a refund, and no one has ever complained before. They also offer to show you just where you fell into the trick - although they calmly and sweetly advise you that you "became a member". They are proud they cheat people.
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Anonymous
map-marker Newark, New Jersey

PeopleFinders.com, Gave me Gibrish NAMEs ... HAAa and charge

i just p[aid money for GIBRISH names and information which PF claim to have .... Get 58% OFF the normal yearly membership Instead of paying $19.95 a month for a membership, get a yearly membership for only $99.95. Sign up today. this is the MSG Thank you for choosing the 3-in-1 Search Membership. If you wish to cancel your Membership, please log in at PeopleFinders.com, click the "View My Account" link and then click the "Cancel Your Membership" link, or call Customer Care Monday - Friday, 8:30am - 5:00pm PST at (800) 718-**** begin_of_the_skype_highlighting              (800) 718-****      end_of_the_skype_highlighting. You will not be charged for your 3-in-1 Membership if you cancel within 7 days no matter how many searches you have already used. SCAM
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Mary F Vzu
map-marker Dallas, Texas

Bait and switch - deceptive practices

on 7/6/10, I opened an account with PeopleFinders.com. I was immediately charged $19.95 for this "service" even though the website clearly states that if you cancel your account within 7 days, you will not be charged. I did not find the information that I was seeking on the website and canceled the account within 30 minutes of its inception as your program was not working for me. I sent an e-mail to the company on 7/7 and received a reply that was very confusing and not helpful. I tried to call the company for clarification and was on hold for over an hour before I hung up. I tried again to call on the 8th and was on hold for 93 minutes before I finally hung up, (I have finite minutes to use since I have a cell phone only). I sent another e-mail and received another ambiguous reply. Once again, I responded and requested a refund. I again received an ambiguous reply. At this point, I have reached a state BEYOND being upset with your company. 5 e-mails later and I FINALLY reached someone by phone today, 7/12,(this time the hold time was only 33 minutes), and I requested, verbally, a refund of the $19.95. Your company refused to refund the monies, and instead, offered to "upgrade" my account as you claim that I had chosen the "wrong service" and should have contacted you earlier to resolve the issue. I have been trying to resolve the issue since I purchased the account, yet YOUR company makes that impossible to do! I do not WANT an upgrade with your company. I want a refund of my $19.95. Your company is not one I wish to be associated with in any shape form, or fashion as I believe it uses bait and switch tactics and is a very dishonest company.
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2 comments
katzjax

i want to turn them into BBB but noe address or city state any info would help!!!! they got me for 144.00

Guest

Exactly the same thing happened to me. I just go fed up and called my credit card company and got them to back charge and put a block on this scam company.

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Rosanne Utj
map-marker Birmingham, Alabama

Peoplefinder is a rip-off!

I hate false advertisers and hate to get sucked in by them! Peoplefinder says that if you will text them, they will send you info for $1.99. I did just that and then they came back with trying to get me to subscribe to their service for so much a month. I never did get my info...so I paid $1.99 plus the fee for me to send & receive texts for nothing...rip off! I don't see how swindling companies like this, and that freecreditreport.com, can be allowed to trick people into using their services legally.
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Reason of review:
Pricing issue
2 comments
katzjax

Your only prob now is they have your info AND your cell # Tiome to change it!!!! They *** me over too

Guest

In October 2010 I paid a one time finders fee of 95 cents to get contact info on one person.

I got the info, but then without telling me they charged my AMEX an additional $24.95 membership fee. I never asked to join them. I was on hold for half an hour with customer service today, getting them to refund something that they gave to me without my ordering it.

Scammers!!

Do not use!

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Shianna Afu
map-marker Germantown, Maryland

People finders took money from my bank without my permission

People finders took money from my checking account without my permission. I paid $1.95 for one search only. Today they have took $24.95 out of my account without my permission. I tried to call the 800 number no one will answer. I am so pissed. I live on fixed income and just wanted to find one person. The info they gave me was wrong. It had a lot of the info but the person that I was trying to contact does not have that number anymore. I think PeopleFinders is a rip off and should be put out of business
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jasperpaws P
map-marker Brady, Texas

Do Not!!! Use peoplefinders.com

I asked for a 2.00 package and they ended up charging me 20 dollars. They ask you to click on things to move with the search and then once they have your credit card number, they charge you constantly. The search didnt even work for the person I clicked on and they would not refund anything. Watch out at all cost. do not us peoplefinders.com . Dont say i didnt warn you.!!!! PF sucks PF sucks PF sucks PF sucks PF sucks Stay away from people finder . Do not do business with these lack of business ethics people with all your might!!!
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Loss:
$40
1 comment
Guest

Peoplefinders is Nothing but a scam, rip-off, fraud & worthless info.

Illegally charged my credit card & refused to return money. Check out Sacramento BBB before you try these *** artists.

Anonymous
map-marker Niland, California

Peoplefinders.com - ripoffs

Signed up with peoplefinders.com for a 1-time search of their outdated data for $1.90... To my surprise I was charged $24.95 on my next Visa bill. This is a total scam... PoeopleFinders lures you in with a low one-time fee and then a week later immediately bill you have a montly charge of $25. They will continue to charge you $25 a month until you cancel your subscription. They say it clearly stated on the website when you sign up. It is not. Talk to Ava in the "customer support area" and you will see this is a total ripoff. They lie, cheat, steal and lie some more.
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Reason of review:
Pricing issue
Anonymous
map-marker Omaha, Nebraska

SaveAce,Homesavings Mall & Privacy M Charges on credit card without authorization

I joined Peoplefinders in May 2010. Three charges were unauthorized on my credit card at $16.95 each. Name of companies are MVQ SaveAce, MVQ HomesavingsMLL and MVQ Privacy M. Contacted the phone numbers on my credit card bill all three phone numbers are different but the three companies are the same with different names. Said they would credit my account in 3 days and gave me a confirmation number. For security reasons I placed a block on my credit card. Be very cautious of PeopleFinders I am positive these charges came through this web site. In searching google these three companies have many complaints regarding a scam.
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Loss:
$16
jscavo s
map-marker Sandy, Utah

People finders.com

I went into peoplefinders.com online to do 2 reverse phone numbers and they charged my account $4.95 for each and that was fine but then they charged me $47.40 on 12/7/09. for something I didnt sign up for and now I cant get ahold of anyone to cancel it. I have used them before and I didnt have this happen to me so I dont know why they charged me extra. I have tried to contact them by the number they give online if you are trying to get ahold of them and all they do is give you the run around 1 80*-718-****. You cant talk to a live person even though they say they will be right with you they dont!!!!! I am pissed off about the whole thing! They will probably charge my account each month for this and then I will be more pissed. What are they doing? What a scam!
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Loss:
$47
3 comments
Guest

I had the same experience with peoplefinders, I use my credit card to buy two reports, they charged me 3 times for the two reports, and later they charged to my credit 3 times for nothing, and the phone number listed is a scam, I can never reach it. I have to cancel my credit card to avoid more charges to come.

It is totally a scam. I am fighting to get my money back.

Guest

I paid 95 cents for a 1 time address check for a prospective renter 2 days ago. This morning I have just seen a charge of $24.95 pending on my bank account from them!!

They are sneaky snakes and I would NEVER use them bc they will rob you!! I will be disputing these charges as soon as I can get ahold of them.

If they do nothing, I will be disputing this at my bank. PEOPLEFINDER.COM is a HORRIBLE, THIEFING company!!!!!

Guest

I agree with you. Same thing happened to me.

I just filed a complaint with the Federal Trade Commission on their website. This company should be reprimanded for unfair business practices. The CEO's name is:Rob Miller.

His phone # is 800-516-****, and the address is 1821 Q St. Sacramento, CA 95811-****, Write him a snail mail letter; I did!!

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jpyshny
map-marker San Diego, California

PeopleFinders.com Bad Info

Used them twice for two different names. First search came up with name only no address or phone number. Second name came up with four addresses and phone numbers, all were out of date at least six years. Here is their response when I requested a refund: Most of the products on the Site come with a limited guarantee. This means that if your search does not return any results, we will provide you with another search, at no additional cost to you. The service is provided "as is." You are paying for us to conduct a search on your behalf, not to return any particular result. Information is often obtained by third parties and the accuracy of the information cannot be guaranteed, per our Terms of Use. Please contact Customer Care at the number below if you would like assistance with your searches. We do not offer refunds as stated in our Terms of Use. Thank you. BUYER BEWARE!!
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Anonymous
map-marker Miami, Florida

People finders.com ripped me off

people finders.com gave my credit card info to privacy matters 1-2-3.com who charged me $24.95. i wanted an address from people finders.com which i have used in the past for $1.95. but this time in november 2009 in the very small print which makes it legal from their standpoint i was charged $24.95 for a monthly service from privacy matters.com which i did not authorize. the people finders.com site says $1.95 for the address and you will find it states $1.95 in big letters and why would i buy a privacy matters.com product when all i wanted was an address?
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Loss:
$25
Susan P Ksb
map-marker Aston, Pennsylvania

Peoplefinders.com reverse phone # look up

Beware if the "free" reverse look up search you get on a phone number has details such as 'unavailable'. peoplefinders.com won't be able to provide ANY additional information. Know this going into it. You will be paying for the exact information you got for free. When I requested a refund because of this the support person stated "can't per terms and conditions". She did offer me 24 hours of 'free' people searching. That isn't what I wanted, but maybe I'll look up myself. This is a lesson learned. Please watch and beware of these scams going forward.
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Loss:
$4
4 comments
Guest

W A R N I N G ! ! !

PEOPLEFINDERS.COM 800-

W A R N I N G !!!!

This company (YUK!) smears the reputation of every valid and legitimate internet vendor. Please write your congressman and the BBB to complain about these worthless CROOKS!

Guest

on 7/6/10, I opened an account with PeopleFinders.com. I was immediately charged $19.95 for this "service" even though the website clearly states that if you cancel your account within 7 days, you will not be charged. I did not find the information that I was seeking on the website and canceled the account within 30 minutes of its inception as your program was not working for me.

I sent an e-mail to the company on 7/7 and received a reply that was very confusing and not helpful. I tried to call the company for clarification and was on hold for over an hour before I hung up. I tried again to call on the 8th and was on hold for 93 minutes before I finally hung up, (I have finite minutes to use since I have a cell phone only).

I sent another e-mail and received another ambiguous reply. Once again, I responded and requested a refund. I again received an ambiguous reply. At this point, I have reached a state BEYOND being upset with your company.

5 e-mails later and I FINALLY reached someone by phone today, 7/12,(this time the hold time was only 33 minutes), and I requested, verbally, a refund of the $19.95.

Your company refused to refund the monies, and instead, offered to "upgrade" my account as you claim that I had chosen the "wrong service" and should have contacted you earlier to resolve the issue. I have been trying to resolve the issue since I purchased the account, yet YOUR company makes that impossible to do!

I do not WANT an upgrade with your company. I want a refund of my $19.95. Your company is not one I wish to be associated with in any shape form, or fashion as I believe it uses bait and switch tactics and is a very dishonest company.

Guest

I have left 3 messages on the 800 number you have in hopes of talking with someone and no one ever called back. this is the second unlawful charge of 24.95 that you have charged my account.

2 months ago I looked up one phone number for a one time charge of 4.95 and got an email stating that I was not charged because you didn't find any thing and then I see on my bank statement that I was charged 24.95 which was not agreed upon. You had no authorization in either case to get into my account. I have called and left messages telling someone to contact me and refund the monies you have taken from me. Now once again I can not reach an actual person and again I am telling you to refund my 49.80 and I am also contacting my bank in the morning to place a fraud alert on you.

This is outrageous that I have to go through this.

This company is a scam and they dont ever click on any of the advertisements attached to this site because they will charge you as well....I clicked on something that was supposed to be free and then it asked for my credit information and I closed out of it without entering anything and they must be getting your credit card information from people finders because they will charge you as well. People BEWARE this site is a scam and a rip off.....DONT give them your credit information!!!!!!!!!!!!!!!!!!!!!

Guest

Hi,

I’m very sorry to see you had a negative experience using PeopleFinders.com.

PeopleFinders is dedicated to providing superior customer service, and we want all of our customers to be completely satisfied. It looks like this matter was already resolved with a free 24-hour pass, but our Reverse Phone Lookup now comes with a “No Hit, No Fee” guaranty, so if your search does not produce any results, any cost incurred will be retracted.

To get help from a certified PeopleFinders Customer Care Team Member, please call (800) 718-**** Monday through Friday, 8:30am - 5:00pm PST. They will be happy to assist you.

Thank you.

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tawnik
map-marker San Jose, California

People finder.com is a rip-off

I did a background check of myself and this site came up with nothing. My past is checked and colorful. This site will only take your money and give you nothing in return! complained by e-mail got an auto response with a phone # call it and was left on hold for 10 minutes. When the "customer service rep" did answer all she did was run the same report and tell all about the disclaimer on the website. I pressed for a refund or at least some discount only to have her once again tell me about the disclaimer spend your money elsewhere
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Loss:
$27
Anonymous
map-marker Oak Park, California

People Finders/Privacy Matters

Same complaint as Nicolina81 of March 24, 2008. I purchased services from People Finders via credit card. A week later Privacy Matters billed my credit card in the amount of $19.95 - unauthorized. I consider it an illegal act since I had never heard of Privacy Matters before. Like Nicolina81, the information that I did get from People Finders was worthless. I have contacted my credit card company to protest the charges. I am still awaiting replies from People Finders and Privacy Matters. I am not a lawyer but I wonder if the unauthorized charge to my credit card violated any laws.
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3 comments
Guest

Well I tried to answer your e-mail AND called the number 800 718 ****, received more inane

instructions....I just want my unlicensed charge on by bank account/debit card that was cancelled in February 2012 also the number you used expired in 8/12.....Now I am overdrawn thanks to your theft!!!

Guest

Hi,When you place an order at www.peoplefinders.com, you are given two options. One is to complete your order with just the product you selected and the other is to include a service called Identity Protection which is offered by another company, Privacy Matters.It appears that you are signed up for Identity Protection, which is billed by Privacy Matters.

Please contact the customer care team at PeopleFinders.com to get this issue resolved.

They will be able to help you Monday through Friday, 8:30am - 5:00pm PST. Call them at (800) 718-**** to discuss this matter, and they will be able to get this taken care of and answer all of your questions.Thank you.

Guest

Hi,

When you place an order at www.peoplefinders.com, you are given two options. One is to complete your order with just the product you selected and the other is to include a service called Identity Protection which is offered by another company, Privacy Matters.

It appears that you are signed up for Identity Protection, which is billed by Privacy Matters. Please contact the customer care team at PeopleFinders.com to get this issue resolved. They will be able to help you Monday through Friday, 8:30am - 5:00pm PST. Call them at (800) 718-**** to discuss this matter, and they will be able to get this taken care of and answer all of your questions.

Thank you.

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Anonymous
map-marker Reston, Virginia

2 fraudulent charges made to my credit card

In March, 2008, I notified my credit card company (HSBC) that there were 3 charges posted to my credit card by some unauthorized person. One of those charges were reversed when the vendor contacted me to verify my 'order'.

I informed them that I had never even visited their web-site (Peoplefinders), let alone ordered their services.

As soon as I hung up the phone, I contacted HSBC to inform them of the fraudulent use of my card.

To date, they have done nothing about this problem, and, the 2 fraudulent charges are still on my card. Please help me!

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8 comments
Guest

I have numerous charges made on my credit card which are nor Authorize by me which reoccur every 30 of the Month , this is not to be charged , pl let me know why is this so . Pl. refund all the Fraud Charges urgently and in Future disconnected this.

Eric Pereira

Guest

I just had 3 fraudulent charges on my account to PeopeFinders and 3 wires transfers to an unknown person. How come this company has not been charged with fraud?

Guest

Never heard of these people yet a $19.95 debit occurred 05/11/2014. AM EXP notified. Total fraud.

Guest

Here's a number to call them 180********

Guest

Whew! Im glad that I read these reviews !

Thank you for your info, although I'm very sorry for what each of you had to go through. You saved me from making a huge mistake.

I will NOT sign up with PeopleFinders.com and again, I'm sincerely sorry what you experienced,and I do thank you for sharing your info thus saving me and others, Im sure. Bye...

Guest

Someone just used my American Express details to go on a shopping spree, two of which where peoplefinder (no doubt to find out more about me)There seems to be no online security whatsoever and open to fraud. Please check your credit card accounts on a daily basis to prevent fraud. I couldn't get in one morning and found out someone changed my pin number online so that I don't check my account and call the credit card company in time.

Guest

Don't feel bad I agreed to the 4.95 24 hour pass and have been charges twice now 24.95 and cannot get a hold of a person other than leaving a voice mail and emailing them with no response. I would say a class action suite is in order for these thieves.

Guest

good luck on your quest to remove the charges. it took me almost 9 months to get my frad charge off my hsbc card.

it took alot of phone calss just to get somebody who i could understand.

so good luck. i cancelled my card right after the charge was taken off.

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